Terms & conditions
Nematodes are despatched daily (Monday - Friday) by 1st class post. We try to send as many nematodes out as possible for next day delivery, but as we are dealing with a living product please allow 3-5 days for delivery.
N.B. If you are pre-ordering a control for later in the year i.e. pre-ordering Chafer Grub Killer for delivery w/c 02/08, we will send it that week as it is the ideal time to treat.
Returns and refunds - We pride ourselves in our customer service and offer a FREEPOST address for returns, so if you are unhappy with any of our products please contact us by Email (firstname.lastname@example.org) or call us on 01394 420087 to discuss your concerns.
N.B. Due to the nature of our products (i.e. living organisms), they are only available in the U.K. via this web-site. For information on products available to the Republic of Ireland / Europe please telephone 01394 420087 or Email / write to us.
Nemaslugdirect, Chandlers End, Mill Road, Stokesby, Gt Yarmouth NR29 3EY.
Tel: 01394 420087
Fax: 01493 750098